What counts as a prompt?
One prompt is one question in one place; asking it in London and Manchester uses two. Up to 5 places for each question. Each prompt is asked on every assistant you track, every 3 days.
Why every 3 days?
AI answers shift often, but not hourly. Every 3 days catches real change, and every account runs on the same calendar, so trends compare fairly. Between runs, Run now asks again when you need it.
How do add-on assistants work?
Every plan includes ChatGPT, Google AI Overviews, Google AI Mode, Gemini and Perplexity. You can add Grok, Claude or DeepSeek for a monthly price set by your plan, then choose which clients or prompts use it. If you remove one, it stops at the end of the billing period and the answers already gathered are kept.
Monthly or annual?
Either, on every plan. Paying annually gives you 2 months free. The saving applies to plans, not to add-on assistants.
Who counts as a team seat?
Everyone on your team who signs in, including read-only teammates. Every plan has unlimited team seats. Agencies' client viewers are not team seats, and every agency plan has unlimited client viewers too.
What will my agency's clients see?
A client viewer sees only the clients you assign: the Overview, prompts, trends, who AI names, the sources and the PDF, with your agency's name beside Suggestible. It is view only: no AI insights, questions, Run now or AI summary. We set client viewers up with you. They never see prices, billing, your other clients or your team.
Can I cancel?
Yes. Plans are monthly or annual, and you can stop at the end of any billing period.
Who sells Suggestible?
Ascend Group Media. Your contract, invoices and receipts are in its name.
How do I get started?
Fill in the short form with your name, email and company, and say whether you are an agency or an individual brand. We set your account up with you.